Shipping policy

At SKHY, we aim to deliver your order as quickly and smoothly as possible. Please review the details of our shipping process below:

Pre-Order Items

All pre-order items are made-to-order and crafted with care.

  • You will receive a notification once your pre-order item is ready for shipping.
  • Please allow up to 4–7 business days for processing after your order has been confirmed.

Order Processing

  • For in-stock items, orders are processed within 2–3 business days (excluding weekends and holidays).
  • During peak seasons or promotions, processing times may vary slightly, but we’ll always keep you updated.

Shipping Times

Delivery times vary depending on your location:

  • Domestic (U.S.): 4–10 business days
  • International: 7–10 business days (customs delays may apply)

You’ll receive a tracking number via email as soon as your order ships so you can follow its journey.

Shipping Costs

Shipping rates are calculated at checkout based on your location and order size. Free shipping may be available on orders above a certain amount—check our website for ongoing offers!

Important Notes

  • Shipping timelines are estimates and may vary due to factors such as carrier delays or weather conditions.
  • Pre-order items may ship separately from in-stock items.

Contact Us

Have questions about your order? Reach out to us at skhy@info.com, and our team will assist you promptly.